Critical BuildASoil reviews
Every review rated 1, 2, or 3 stars — 489 total. We publish them all, unfiltered, alongside the positive ones. A growing product that works perfectly for every customer every time doesn't exist, and we'd rather you see the whole picture.
228 3-star·96 2-star·165 1-star·1.8% of all reviews
A note from BuildASoil
Over the last 13+ years, we've grown into a much better company — and a lot of that growth came directly from our critical reviews. Every 1, 2, or 3-star review on this page taught us something. New formulations, better packaging, improved shipping, clearer instructions, stronger customer support — almost all of it traces back to a customer who took the time to tell us what wasn't working.
If you haven't tried BuildASoil in a while — or you tried us early on and it didn't go great — we'd genuinely love another shot. We get better every year, and we have the receipts to prove it. See what's new at buildasoil.com →
Showing 1–25 of 209 critical reviews
Jeff G.
I love the covers. However, after a year my zippers are frozen. I tried everything to free them with no success
on BuildASoil Earthbox Cover: New Moon Grows Double Zipper →Bob
Good product but for nearly $200 i was sure it came with a Grassroots bed. The tray2grow and bed combined everywhere else go for $180. My mistake but charging almost $200 for a product you can get for $99 every day of the year isnt a great look. I’ll oay a little more for a small business but this was too much.
on Grassroots Tray2Grow Living Soil Bed →Royce R.
I'm sure it is providing a benefit, I decided to go with Rooted Leaf products instead. Sorry but I want to try a new direction.
on BuildASoil Charged Bio-Char →Tim A.
Plants love it but are the black fly larva alive in it or the insect frass I had a lg. outbreak often using these products
on BuildASoil Kashi Gold →No there is nothing inside that can develop, no larvae. But once you use the kashi gold it will seriously ramp up life in your soil and can attract flies and other things from your surrounding environment. I hope that helps you undertand what could happen. Also, animals love this stuff so keep away from your dogs and store where mice can't find it. Thanks!
Richard S.
Bugs were packaged and shipped exceptionally well. They arrived very much alive and vigorous. I have used Rove Beetles in the past with good success, from other vendors. These ones seem to be getting going a little slower than my previous experience. I did water a little heavy shortly after, like 12 hours. So it could be my fault.
on Beneficial Insect Combo Packs (Medium) →Mike E.
Other then the 6"squares being too big for my liking I dont have much to complain about . If they was smaller the trellis would b perfect . And a little pricey.
on Trellis Netting - SCROG Nets →Debra F.
have not used it yet just staying ahead before next run you guys rock thank you
on Nutrient Kit: Re-amend Old Soil →Scott P.
I just purchased this product in the run. I’m doing now has just been harvested. I only use Build A Soil products and a few others and they work fantastic. I have total faith in the products. BAS is offering to their customers so I’m looking forward to using this product and I cannot wait to see the final results.
on BuildAVeg: Vegetative Plant Booster by BuildASoil →Steve C.
Ppd I was surprised to how strong this is, only used at half the normal rate. I would highly recommend.
on Pure Protein Dry - Organic Fish Aminos →nicholas s.
i still see pm issues on a few plants after 4 straight days of treatment. I changed to a peroxide and water mix and that seems to do better. Am i missing something?
on Formula EM-5 - All Natural Garden Cleaning Concentrate →Karachi
I am accustomed to worm castings being dark in nature and not brown. I did expect the bio char, to be in chunks and not finely ground. Will wait for the affects end of season.
on BuildASoil Shipping Protection →Nick
Smaller logs than the previous company and more compact, love that you guys continued making them just wish they were the same size and density as before
on Blue Oyster Mushroom Straw Log (Living Mulch) →Balmore
I do like the product. My only issue is that when I received my package, the postman mentioned there was sand coming out of box. They placed the box in a plastic bag for me so I won't lose as much material. It turns out that the sand is actually the soil builder I purchased. I'm not sure how much was lost on the way. My suggestion is for you guys to double pack and/or tape package so I can prevent this from happening to other customers. I have picture. Just a mess.
Aloha!
on 3.0 Soil Building Kits →Heather W.
The product was great as expected. The customer service however, was not. I clearly should’ve spent more money to get better service, truly disappointing experience from such a well respected and great company.
on BuildASoil Potting Soil Recipe 3.0 →Rickey G.
Received my order, but 1 of the bags was busted open and over half of the contents was missing from the bag. There was some of it in the bottom of the box but most of it was lost during shipment.
on 3.0 Soil Building Kits →Good morning,
Did you reach out to us via email regarding this shipment damage? If not, please reply to your order or shipment confirmation email with these pictures and we will take care of you. If you no longer have either of these emails, please send to support@buildasoil.com
We truly appreciate you and thank you for choosing BuildASoil.
Please don't hesitate to let us know if you have any further questions.
Happy growing!
Melissa
Not really digging how this automatically gets added to your cart....
on BuildASoil Shipping Protection →Austin B.
I should have checked the ingredients list before ordering. Tomatoes listed first so they’re the most prominent ingredient… Real hot sauce doesn’t need tomatoes, save that for the salsa lol. It just tastes like spicy ketchup.
on Sweet Heat Carolina Reaper Hot Sauce →James R.
Works, but definitely seems dry like it has been on the shelf for awhile.
on #1 BuildASoil Worm Castings →Nicholas S.
The Niwa GrowHub+ was an enormous improvement over not having automated environmental control. That being said, there's room to get better. My system takes a few tries to switch from 'auto' mode to 'manual' or vice versa (which may be because it doesn't play nicely with 5G wifi. Also, the outlets only work for limited options in limited configurations. It would be better, too, if the settings on the app were 'remembered' so i don't have to remove VPD, CO2, and DewPoint from the graph every time I want to see the chart in usable detail. Luckily my needs are basic...so I kinda love it even if this review seems to the contrary. Also, I was ready to pay the $199 list price on the website, but I think it only cost $129 once it was in my cart. So, great value for the price.
on Niwa Grow Hub+ →Kim M.
A video showing the proper use of this brush would be helpful. It definitely helps to have the material you’re working with be very dry. Not too dry or you risk loosing an excessive amount of trichomes when brushing. I could never find a good balance. If the plant wasn’t dry enough more force was required to remove the stems and leaves. Which means more Trichomes were removed also. If the plant was dryer when starting , the.stems and leaves were removed much easier. Unfortunately so were the trichomes. I never could find a sweet spot on how dry the plant should be.
on Trimming Brush →Peter L.
It’s ok but very heavy, holds a ton of water. Also the fungus gnats are a bit out of control right away. Plants are doing ok but definitely not loving this mix. I think it may be a tad too strong and will be trying the light mix next time and picking up some craft blend which is amazing stuff. Will post another review
on BuildASoil Potting Soil Recipe 3.0 →Page 1 of 9Next →