Critical BuildASoil reviews
Every review rated 1, 2, or 3 stars — 489 total. We publish them all, unfiltered, alongside the positive ones. A growing product that works perfectly for every customer every time doesn't exist, and we'd rather you see the whole picture.
228 3-star·96 2-star·165 1-star·1.8% of all reviews
A note from BuildASoil
Over the last 13+ years, we've grown into a much better company — and a lot of that growth came directly from our critical reviews. Every 1, 2, or 3-star review on this page taught us something. New formulations, better packaging, improved shipping, clearer instructions, stronger customer support — almost all of it traces back to a customer who took the time to tell us what wasn't working.
If you haven't tried BuildASoil in a while — or you tried us early on and it didn't go great — we'd genuinely love another shot. We get better every year, and we have the receipts to prove it. See what's new at buildasoil.com →
Showing 76–86 of 86 critical reviews
Tommy C.
Have not got yet.....but I'm sure they will do the job,like all the other things I have got from build a soil.
on Worms: Red Wigglers →David M.
It does as much as the original fan tip does might be a tad bit of a softer spray does not most like I thought it would not worth the $$$ in my opinion
on Chapin 6-4627 Seal And Gaskit Kit →K M.
A note was included in the box among other purchases that the grokashi was out of stock and would be sent along shortly... That was several weeks ago. Hoping it was just overlooked.
on Gro Kashi - Probiotic Amendment →Casey W.
I have yet to receive my package. The label was created to ship it but it was never sent. I spoke with Zach and he personally made sure that it was sent out the day I called. Still disappointed with that as I have deadlines to make on my end and this hiccup didn't help. I look forward to using the product
on Pro-Mix - Soil Building Kit →StrainGod420
I Ordered the 1600 watt light that is supposedly 780 Watts - IT IS NOT, IT'S 700 TRUE Watts. I liked the potential but it is NOT as ADVERTISED WATT-WISE
on MARS II LED →Jesse K.
I did a lot of research prior to deciding on build a soil. Shipping and ordering was great. But after 2 emails and a promise that I would receive a phone call from the owner in a few days actually promised i would get a call Monday well that day has come and gone no call. Reps that answer the phone can't even help you with the products they sell. I emailed specific questions regarding instructions on use. Was sent a link to their website like i didn't have it already i ordered your product I think I have your site. Every review i read prior to ordering was how good their customers service was. In my case it has not been up to Parr. Can't answer questions via email and was promised I would get a phone call to answer my questions. This never happened. Almost wish i would have went with revs 2.1 mix. Big reason I chose BAS was their great reviews regarding personal service great not sure if reviews were friends of employees or I just got the raw end of the deal. I have a box of nutes and another stack of peat ewc rice hulls sitting cause i don't want to mix the wrong proportions when I'm growing to treat my tumor and my wife's seizures I can't afford to mess things up. So now i have invested $200 to try this super soil i am afraid to make.
on BuildASoil Complete Soil Building Kit - Coot Approved →Sam S.
Received my soil, with no geopots. Supposed to be on the sane order. First it takes a whole week to ship, and now that I got MOST OF my order, what am I supposed to put this soil in? I ordered on the same order for a reason. Just saying. Slow down and get orders right if you want happy and consistent customers.
on Living Organic Soil - Oly Mountain Compost →Rose F.
Hey half of my order did not arrive with the kelp. I emailed you guys about it and you send me a tracking number and it said the missing items were delivered to a completely different state. The kelp itself is an amazing product however. Just wish I had the rest of my order to review as well.
on Kelp Meal - Organic →Rose! We have emailed your privately and sent you the correct tracking # showing delivery today at the correct location. Sorry about that Tracking # Mix-up! Please follow up with us and reply to the messages so we can be certain that everything made it safe. Thanks for your business and apologies on the confusion.
Tom M.
I asked for a recommendation of what soil product to try and received a product with no labeling no instruction no explanation. No idea what I have or how to optimize it's benefit effectively. Turns the shipping cost from a potential learning and good experience to just getting a bag of dirt. Well, I'm not sure if it is even dirt. No way to know what I got.
on Free Sample →← PreviousPage 4 of 4