Critical BuildASoil reviews
Every review rated 1, 2, or 3 stars — 489 total. We publish them all, unfiltered, alongside the positive ones. A growing product that works perfectly for every customer every time doesn't exist, and we'd rather you see the whole picture.
228 3-star·96 2-star·165 1-star·1.8% of all reviews
A note from BuildASoil
Over the last 13+ years, we've grown into a much better company — and a lot of that growth came directly from our critical reviews. Every 1, 2, or 3-star review on this page taught us something. New formulations, better packaging, improved shipping, clearer instructions, stronger customer support — almost all of it traces back to a customer who took the time to tell us what wasn't working.
If you haven't tried BuildASoil in a while — or you tried us early on and it didn't go great — we'd genuinely love another shot. We get better every year, and we have the receipts to prove it. See what's new at buildasoil.com →
Showing 351–375 of 453 critical reviews
Gilberto M.
After spending a large amount of money for the worms, i expected to receive somethong more than what was sent.
on Worms: Red Wigglers →nicholas h.
I'm not sure I havent had to add any extra nitrogen durring the early growth, I've just been making compost teas brew for 2 days or so then feed them, I havent given them any just plain water yet, just flipped into 12/12 there are others still under 18/6. in added this whole bag into a 6cuft of soil and it seems to be working, I have this fertilizer mix and the clover cover crop I feel it may need more as it gets further along in the bloom phase, I'll have to bulk up the compost teas with more sugars and beneficials
on BuildASoil Craft Blend - Nutrient Pack →Urban F P.
I grow indoors, the smell is very strong so
I will not recommend this product to an indoor grower. I didn't even get to notice any result. It's an outdoors fert.
on Thrive.N - Organic Amino Acid →Ayo J.
Great fan for my 4x4 tent, but I had trouble mounting it. I ended up putting in a PVC pipe, and tied it off to that.
on Clip Fan →JT
Really wish BAS would offer the grade of aloe powder safe for human consumption. Bummer having to order two different aloe products when the originally offered aloe concentrate took care of me and my plants. Can you not offer both, or would that provide too much competition to the plant-only version, thereby unpadding your margin ?
on BuildASoil Horticultural Aloe →I probably could offer both but they are such expensive purchases and the human grade really isn't nearly as good for the plants. It's missing over 80% of the properties that we want for the garden.
Chris
Great product but the price has steadily increased over the years. Considering switching to a new amendment.
on BuildASoil Craft Blend - Nutrient Pack →Marcel M.
Got the pack couple of the soils were looking pretty dry I didn't know if that's the way they were supposed to be so still use them still made pretty good tea.
on BuildASoil Home Brew 6 Pack →Jonathan S.
Dry and did not outperform any other "cheap" alternatives. Was hoping for a lot more.
on #1 BuildASoil Worm Castings →Luke H.
My indoor garden suffers from root aphids. It's a problem many of us have. This product was something I read about online. Sounded good, found it here on one of my favorite sites, so I bought it. Thus far, I've tried using this product 3 times, explicitly following the directions, and have not seen the infestation diminish. I'm actually pretty surprised as I've seen other products with the same ingredients work well. Maybe I'm using this product incorrectly? Maybe this is a bad batch? I dunno. I'll continue buying from Build-A-Soil no matter what. These guys are great!
on Big Time Exterminator - Clearance →Jakob O.
Ordered these the weekend before I needed them, knowing the weather was gonna be perfect for them to arrive, only to still be waiting a week after my expected delivery for them. Needed them asap and now I'm over a week behind and still waiting and now the weather is super cold.. Could have gotten worms from elsewhere way faster then this, I'm Disappointed. I'm sure there must have been some reason behind it for every other package I order ships faster than my Amazon Prime packages..
on Worms: Red Wigglers →Jake l.
I was really hoping these would help out with my fungus nat problem but its been over 10 days and havent noticed any difference
on Stratiolaelaps Scimitus (Hypoaspis Miles) →Giselle l.
Still have the fungus gnat problem. Seemed to help at the beginning. Ended up with white fungus on the neem cake. I'm kind of frustrated.
on Neem Cake - Ahimsa →Canna W.
However I haven't recieved it yet so good product bad shipping!
on Oly Mountain Fish Compost →Brett E.
Good ingredients: haven't noticed any improvements yet after top dressing a week ago
on Nutrient Kit: Re-amend Old Soil →Blaine B.
Haven't had this Silicon a week. How do you think i can rate it?????
on Agsil16H Potassium Silicate →Christopher O.
I'm sure they are A great quality product to stake your plants up, I've used them before.. BUT they are the reason why I "Felt" like I had A horrible first time experience. I wasn't aware that they couldn't fit in the flat rate box as the other products I ordered. So for 2 weeks I was wondering why hasn't my order been shipped or why hasn't someone replied back to me?? BUT everything got sorted out, I got my products except the Bamboo Stakes and even got 1 of my products upgraded for the hassle/confusion!!
on Bamboo Stakes →Sean F.
Ordered 2 Fridays ago with no word on an expected date. Source elsewhere if you need these for an outbreak. Luckily I was just ordering for an extra hand in the garden
on Stratiolaelaps Scimitus (Hypoaspis Miles) →We apologize for the delay in shipping. We've since started sourcing beneficial bugs directly from the insectary to help eliminate any delays in shipping. If you have issues going forward please reach out to us and we will handle it right away!
Leo B.
You guys should fix the shipping option. I most certainly didn't select pick up intentionally. I had to get it switched and it was a addition 15 bucks. I got confused because my recipept said it was to be sent to me PO Box and then I got an email saying it was ready for pickup. Other than that hugely disappointing and complicating event everything else is good. It's definitely in your best interest to fix that. It's pretty obvious when someone is out of state they are highly unlikely to go to Colorado for pickup especially when they enter and address to shop to. Streamline the shipping options a bit more and make the page a bit more easy to navigate on mobile and you guys are gold. Your products are good, service itself was good when engaging to fix the issue and I really want to see the best for you guys! Thanks for the cover crop! Expect another order here shortly!
on Clover Cover Crop Blend - 12 Seed BuildASoil Mix 60% Clover →Daniel S.
It's been almost 2 weeks and I still haven't received my worms even though I paid for two day shipping
on Worms: Red Wigglers →David S.
The first time I ordered a pallet from build a soil I received it in 4 business days. The second time I ordered a pallet it took 12 business days. I was repeatedly told it would be here one day and then it wasn't again and again. The day it was suppose to arrive it arrived 5 business days after the agreed time. I've now learned if I want to continue business with this company I have to order my product about a month or two in advance. Beside all that, the product has been excellent.
on Living Organic Soil - Oly Mountain Compost →Oliver S.
We’ve been testing Tweetmint vs. GreenClean and Einsteins. At this point the jury is out as to whether it performs better both in regards to cost and pest control.
on Tweetmint Enzyme Plant Wash →Andrew D.
Malibu is infested with fungus gnat larvae. I was offered a small compensation for this. Just beware the Malibu. You will have to treat it.
on Probiotic Wellness Garden Kit - BuildASoil Style →Alex M.
its a alright fan but it really poor design to put the cage together its a clamp witch is really hard to put on i had to zip tie it because i could not get it on big pain in the but
on Wind King 16" Wall Mount Fan →Tyler D.
I have been a customer for a long time and as of lately I have been calling one week after my orders because they still have not shipped, as soon as I come in contact with a associate from buildasoil they are always very nice and get my shipment out soon after I call weather it is that day or a couple days after. This is kind of irritating since I wonder how long it would take to get shipped out if I didn't call? I like buildasoil a lot but I hate following up on my orders as I need them sooner than my current wait times have been
on Glacial Rock Dust - GAIA GREEN →