BubbleSnake Brew Bag by TeaLAB Reviews

the purchase was fine and everything came through the mail very quickly. One of the four bubble snakes did not connect or stay connected well. I called to talk about this issue, I was told I get a call back after talking to the manufacturer. I didn't. Additionally, the bubble snakes do not stay flat on the bottom of the tank. They rock back and forth which has left the bags unevenly bubbled. I feel that other solutions would work better to make aact. Pumps great, delivery great, point of sale great, product a bit to be desired, follow up service ok I guess. We will see how this situation is played out before making a final judgement.